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A++ experience with SafeWell! I contacted 3 different companies and SafeWell was not only the most responsive but also the most helpful. I am in the process of purchasing a bank owned foreclosure property as a first time home buyer. I knew little to nothing about well water systems at the start. I had concerns around the testing process due to restrictions in the purchase and sale that prohibit me from de-winterizing the plumbing system and questions surrounding what exactly I should be testing for during a property transfer. Jason took the time to explain the testing procedures to assure me that we could get this done without violating the purchase and sale agreement and also researched my town specific requirements to make sure we were meeting all testing requirement held by the Board of Health. Dan met with me at the property for the inspection and sample collection. He walked me through the testing process and educated me on the operations of all the equipment my well water system is comprised of. He really went the extra mile to help me understand my system so I can operate it correctly and with confidence. Once the lab analysis was completed Jason provided me with their final report and fully explained how to address the needs of my well. Luckily for me my needs are minor and addressing them is something I can do own my own time as my well is in compliance with the standards held by the Board of Health. I could not be more pleased with my experience with SafeWell from start to finish. I would recommend SafeWell to anyone with well water systems needs. In the future SafeWell will be my first and only call! I work in the property insurance industry and have years of experience working directly with contractors, engineers, and attorneys and I am not easily impressed. For me this was a full 5 star experience from both a customer service and performance perspective.
Always knowing I’ve had a water quality issue since moving into my new house, I reached out SafeWell because I heard they could provide an annual service to manage all aspects of my well water system. As a busy working professional, this was important to me. It was also important for me and my wife to know we were delivering healthy and safe water into our home—especially for our two-year old son and dog. SafeWell provided me with the peace of mind were looking for as they handled our water quality testing from A-Z. They collected the water samples and dropped them at the lab, analyzed our results, reported back to us in an easy to understand format, and provided treatment solutions to ensure our water was healthy and safe to drink. We couldn’t be happier with their convenient service and world-class customer care.
Jason and Dan are the best!! They come out in a timely manor, and are very thorough and helpful. Dan takes ample time and explains everything he's doing, most importantly, I trust him to take good care of my well and water. He is truly passionate about what he does and wants the best for his customers.
These guys are simply the best at what they do. Passion, knowledge and professional courtesies will keep me a pleased and informed customer. A++++ water triage gurus
SafeWell did a great job testing my private well water and recommending the appropriate filtration system for my needs. I highly recommend SafeWell.
While in the process of a real estate transaction, I chose to have SafeWell come and inspect the water quality and quantity of the Well on the property I was interested in purchasing. I chose SafeWell because I felt they would be more qualified than a regular home inspector and I am extremely happy with my decision. The CEO, Dan Gaffney, came out to the property and conducted the inspection and testing for us and he was extremely knowledgeable and helped me to understand the whole process as I have no prior experience with wells and was somewhat hesitant. Jason, the VP of customer care, also made setting up the appointment and receiving the results and receipt of our testing painless. I would recommend SafeWell to anyone in need of well maintenance, testing, etc.
SafeWell service is exactly what I needed. They take the hassles and uncertainty out of water testing. I am so glad I can confidently drink my well water ... finally!
Had safewell come out to test the well water and inspect the well on a property I'm currently in the process of purchasing. Jason was very courteous and responsive in helping me set up and schedule the testing as well as prompt in following up with the results. The tech that arrived onsite to perform the job was very informative and helpful in explaining everything with the homes system and things to look for, etc. Overall it was a very good experience, will be using them in the future for annual inspections.
We want to give you our heartfelt thanks for going beyond the "norm" to take care of our well issues. You showed true professionalism and pride in the work completed as well as concern, not only in resolving our water problems, but also in meeting our deadlines. We truly are most grateful.